Last Updated: 11/14/2023
We are Portage Learning, an Academic Organization that partners with Geneva College to offer College Courses via a self-directed, online learning platform on our website portagelearning.edu (the "Website"). This Privacy Policy (the "Policy") applies to the information collected through our website, mobile applications, and any online services we provide, like the Learning Management System. This Policy does not apply to any information collected by us through any third party, including through any mobile application or content (including advertising) that may link to or be accessible from or through the Website. Once a user clicks on a link to an external website not maintained or owned by Portage Learning the use is subject to the terms and conditions of that website.
This Policy, together with our Terms of Use and Conditions, and any other underlying agreements or terms, describes how we collect, use, disclose, and protect our users' personal information. We are committed to ensuring the privacy and security of your personal information and aim to be transparent about our data practices.
Please read this Policy carefully to understand how we handle your personal information. By using our Website, you are accepting the practices described in this Policy and consent to the use of information that you provide to us in accordance with this Policy. This Policy may change from time to time. Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We may collect various types of information, including:
2.1 Personal Information: This may include your name, email address, phone number, mailing address, and any other information you voluntarily provide to us.
2.2 Usage Information: We may collect information about how you interact with our services, including device information, domain name, browser type, operating system, browsing behavior, and IP address.
2.3 Cookies and Similar Technologies: We may use technologies, including cookies and similar analytic tools, to collect information about your usage of our services, preferences and improve your experience. These technologies may collect data on site visits, page views, and the source of incoming traffic. We may also gather non-personal information about your preferences. While these tools may use cookies or similar technologies, you have the option to disable them in your browser settings if you prefer.
We use the collected information for various purposes, including:
3.1 Providing and Improving our Services: We use the information to operate, maintain, and improve our services, customize your experience, and provide customer support.
3.2 Communication: We may use your contact information to send updates, newsletters, and promotional materials and respond to your inquiries. You may opt out of receiving marketing promotional communications at any time by sending us a return email requesting to be omitted from any future email distribution.
3.3 Marketing and Promotional Content: With your consent, we may use your information for marketing and promotional services, including but not limited to sending you promotional emails, newsletters, surveys, and event invitations to promote our own or third parties' products or services.
3.4 Accreditation: When you request a copy of your transcript, information such as your name, address, and student records are shared with our partner institution for Transcript Processing. This includes all current and potential institutes or higher education as outlined on our accreditation information page.
3.5 Compliance and Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal processes, or respond to valid legal requests.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances.
4.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
4.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4.3 Legal Requirements: We may disclose your personal information if required by law, government request, or to protect our rights, privacy, safety, or property.
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we will strive to protect your information, but we cannot guarantee the security of your personal information transmitted through and by our Website. Any transmission of personal information is at your own risk. We regularly review and enhance our security practices to ensure the ongoing confidentiality, integrity, and availability of personal data consistent with the laws and regulatory practices of the state of Pennsylvania.
Our Website is not intended for children under 13 years of age. No one under 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13 years. If you are under 13 years of age, do not use or provide any information on this Website. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us by using the Contact Information provided in Section 9 below.
We reserve the right to retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, for as long as otherwise communicated to you, or for as long as is permitted by applicable law (the "Retention Period"). Once the Retention Period expires or the data is no longer necessary for the purposes outlined in this Policy, we will take appropriate measures to securely delete or anonymize the personal data to prevent unauthorized access or use.
The date the Policy was last revised is identified at the top of the page. We may update this Policy from time to time to reflect changes in our data practices. We encourage you to review this Policy periodically for any updates. We will notify you of any material changes by posting the updated Policy on our website.
To ask questions or comment about this Policy and our privacy practices, contact us at: